Terms of Service
Effective Date: 9th September 2024
Website: Kriyan Jewellery
Welcome to Kriyan Jewellery. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchase or using our services.
1. Acceptance of Terms
By accessing this website and purchasing from Kriyan Jewellery, you agree to be legally bound by these Terms of Service, our Privacy Policy, and any other policies referenced herein.
If you do not agree with these terms, please do not use our website.
Kriyan Jewellery reserves the right to update, modify, or replace any part of these Terms at any time without prior notice.
2. About Kriyan Jewellery
Kriyan Jewellery is dedicated to crafting exquisite, timeless pieces that celebrate individuality and elegance. We blend traditional craftsmanship with contemporary designs to create fine jewellery that tells a story.
Our registered showroom location:
Syndicate House, Mahidharpura, Haripura, Surat, Gujarat 395002, India
3. Eligibility
By using this website, you confirm that:
You are at least 18 years old.
You are legally capable of entering into binding contracts.
All information provided by you is accurate and complete.
4. Product Information & Descriptions
We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.
However:
Minor variations in color, size, or finish may occur due to photography, screen settings, or handcrafted nature.
We do not guarantee that product descriptions or other content are error-free.
Kriyan Jewellery reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.
5. Pricing & Payment
All prices are listed in INR (₹) unless otherwise stated.
Prices are subject to change without prior notice.
We accept payment methods available at checkout.
Full payment must be received before order processing and dispatch.
In case of pricing errors, we reserve the right to cancel the order and refund the amount paid.
6. Order Acceptance & Cancellation
Once an order is placed, you will receive an order confirmation.
This confirmation does not signify final acceptance of the order.
We reserve the right to cancel or refuse any order at our discretion.
Orders may be cancelled due to:
Payment authorization failure
Product unavailability
Suspicious or fraudulent activity
7. Shipping Policy
Orders are processed within standard business days.
Delivery timelines may vary depending on location and courier services.
Delays due to unforeseen circumstances (natural disasters, strikes, customs delays, etc.) are not under our control.
Shipping charges (if applicable) will be displayed during checkout.
8. No Returns & Exchange Policy
Due to the nature of fine jewellery and hygiene considerations:
All sales are final.
We do not accept returns or exchanges.
Exceptions:
If a product is received in a damaged or defective condition, you must notify us within 7 days of delivery with proper photographic proof. After verification, we may offer a replacement or appropriate resolution at our discretion.
Customized or personalized jewellery items are non-refundable and non-exchangeable.
9. Intellectual Property
All content on this website, including:
Logos
Designs
Product images
Text
Graphics
Brand name “Kriyan Jewellery”
are the exclusive property of Kriyan Jewellery and are protected under applicable intellectual property laws.
Unauthorized reproduction, distribution, or use is strictly prohibited.
10. User Conduct
You agree not to:
Use the website for unlawful purposes.
Attempt to hack, disrupt, or damage the website.
Post false, misleading, or harmful content.
Engage in fraudulent transactions.
Violation of these terms may result in legal action.
11. Limitation of Liability
Kriyan Jewellery shall not be liable for:
Any indirect, incidental, or consequential damages.
Loss of profits or data arising from the use of our website or products.
Delays beyond our reasonable control.
Our total liability shall not exceed the amount paid for the purchased product.
12. Privacy
Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.
13. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.
14. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
📞 Phone: +91 97269 89896
📧 Email: bpatel@kriyanjewellery.com
📍 Address: Syndicate House, Mahidharpura, Haripura, Surat, Gujarat 395002, India