Discount up to 35% for first purchase only this month.
Facebook-f Instagram X-twitter Linkedin

Shipping & Payment Policy

At Kriyan Jewellery, we are committed to providing a seamless and secure shopping experience. Please review our Shipping and Payment Policy carefully before placing your order.

1. Shipping Policy

1.1 Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.

  • Customized or bespoke jewelry pieces may require additional processing time depending on design and craftsmanship requirements.

1.2 Delivery Timeline

  • Standard Delivery (India): 5–10 business days

  • Express Delivery: 2–5 business days (where available)

  • Delivery timelines may vary depending on your location and courier partner serviceability.

1.3 Shipping Charges

  • Shipping charges (if applicable) will be calculated at checkout.

  • Free shipping may be offered on select orders or promotional campaigns.

1.4 Order Tracking

Once your order is dispatched, you will receive a confirmation email or SMS with tracking details.

1.5 Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of delivery for assistance.

2. Payment Policy

2.1 Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, RuPay, etc.)

  • Debit Cards

  • Net Banking

  • UPI (Google Pay, PhonePe, Paytm, etc.)

  • Secure Online Payment Gateways

All transactions are processed through secure and encrypted payment gateways to ensure your financial information remains protected.

2.2 Payment Confirmation

Orders will be processed only after successful payment confirmation. You will receive an email confirmation once your payment has been successfully received.

2.3 Failed Transactions

In case of failed or duplicate transactions, refunds (if applicable) will be processed within 3–7 business days, depending on your bank’s processing time.

3. Order Cancellation

  • Orders can be cancelled only before dispatch.

  • Customized or personalized jewelry orders cannot be cancelled once production has started.

  • If cancellation is approved, refunds will be initiated to the original payment method.

4. Contact Information

For any queries regarding shipping, payments, or orders, please contact:

📩 Email: bpatel@kriyanjewellery.com
📞 Phone: +91 97269 89896
📍 Location: Syndicate House, Mahidharpura, Haripura, Surat, Gujarat 395002, India

Kriyan Jewellery reserves the right to update this Shipping & Payment Policy at any time without prior notice.

Scroll to Top